Finding a mechanic can seem like a simple task that doesn’t require much thought, however, when choosing a mechanic you need to be certain you are in safe hands. Car safety can often be overlooked, however, you need peace of mind that you are road safe and that there is nothing wrong with you car. Here are some things to think about when looking for car servicing in Penrhyn Bay, Llandudno and throughout North Wales.
Are they trained?
You need to ensure that your car is being serviced by a qualified and trained technician. Having government appointed DVSA (Driver & Vehicle Standards Agency) approval is always a great sign, it means that the technicians are continually training to stay up to date with new techniques and that they are highly skilled in their field.
Do your homework!
Look at the company's reputation, are they loyal to their customers? Many of us may flock to the nearest nationwide known service centre, however, sometimes a smaller centre may better suit your needs. For example, family run, local businesses often have a passion for their trade and get to know their customers. They don’t have to answer to shareholders and they really do care about the customer, there’s a name to the face and they are approachable.
Some service garages like to go the extra mile and that really makes a difference. From free loan cars to tea, coffee and wifi whilst waiting - these are things that show that your mechanic cares about you and wants to give you the best service.
Often you will find there are reviews online, these can be helpful in getting a feel for the garage. Read reviews that talk about the staff, service and satisfaction. You can also see the interaction they have with customers on their Facebook account which allows you to get an insight into how the company talks to and interacts with customers.