We live in a digital age and it’s no longer the case that guests will be satisfied with the basics. Every business in the hospitality market wants to delight guests with extras, going the extra mile to stand out from the competitive crowd, and with guest expectations rising, hospitality providers must keep up. Many guests now take to review websites to share their experiences with the world and so the requirement to impress is vital, however, there are many solutions such as WiFi, Home Entertainment and freeview aerial installation in North Wales.
WiFi seems like an obvious suggestion but you’d be surprised how many establishments don’t have it. It has quickly evolved from an optional extra to an absolute necessity with up to 90% of guests saying it is at the top of their must-have amenities. Whether you have an intimate, boutique B&B or a larger 130+ room hotel there are systems that can cater to everyone. They come with a range of convenient features from data logging to the ability to charge for the usage, you can even limit the usage so that you have complete control of the service.
Another option is the installation of home cinema systems or even audio systems, allowing guests to experience the technology they have become accustomed to. Nowadays guests tend to have superior entertainment systems at home from large smart tvs to all the latest streaming subscriptions, this means that hoteliers must meet their expectations of this if not beat them. Little touches can make the world of difference in guest experience and can turn a great stay into a fantastic stay.
Offering freeview in rooms can enhance your cinema and tv systems by offering guests a range of fantastic shows to watch. It’s a great way to give your guests a choice and let them catch up with their everyday shows as they would at home.